Conflict Resolution in the Workplace (CPD)
Aim: Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace..
Who is this course for? Any persons who may be experiencing issues in the workplace.
Method of Delivery: Online Training
Duration: 45 mins.
Assessment: Multiple choice questionnaire at the end of each module.View all online courses
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